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WHY YOU'LL LOVE THIS JOB

Are you an Optician who enjoys variety, independence, and helping patients across multiple locations? Join the Vision Associates team today in this Float Optician job with Northwestern Medical Group, where you’ll support several offices and provide exceptional patient care wherever you go.

This is a full-time floating role, meaning you will:
  • Travel regularly to multiple clinic locations
  • Support teams across various offices based on coverage needs
  • Maintain a flexible schedule and adapt to different environments

Some benefits of working at Vision Associates include:
  • Health, vision, life, and dental insurance
  • Paid time off and paid holidays
  • 401(k) with employer match
  • Employee assistance program
  • Wellness program
  • Tuition reimbursement
  • Employee stock purchase plan with employer match
  • Bonuses
  • 8 hour shift; Monday to Friday schedule
  • Discounted eyewear
  • Supportive team culture with leaders who value work–life balance

This Full-Time Float Optician position is located in Chicago, IL and offers a rewarding mix of travel, teamwork, and patient interaction. Join the team and apply for our Float Optician job today!

Northwestern Medical Group partners with Vision Associates to provide best-in-class optical dispensary management at their location. Opticians will work independently within the Northwestern Medical Group location with the full support of the Vision Associates Network.

Responsibilities

  • Work with patients to solve their visual needs and build loyalty to the practice and dispensary.
  • Analyze, resolve, and correct customer service issues.
  • Provide an excellent patient experience while working towards meeting persona, practice, and company goals.
  • Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
  • Learn and support the policies and procedures for opening, closing, and operating the dispensary.
  • Ensure best practices are delivered to ensure patient satisfaction.
  • Work independently with regular communication and support from your District Manager.
  • Foster positive working relationships with the practice doctors, leadership, and staff.
  • Travel required between multiple practices.

Skills & Qualifications

  • High School graduate or equivalent.
  • 1-3 years previous experience in the optical industry.
  • Strong communication skills (verbal and written), including strong interpersonal skills.
  • Excellent problem-solving skills.
  • Ability to adjust priorities and manage time wisely in a fast-paced environment.
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